Terms and Conditions

1. About Us

This website is operated by Precision Spray Painters, a trading style of UPVC Spray Painters Ltd.

Our business details are:

Company name: UPVC Spray Painters Ltd
Trading name: Precision Spray Painters
Company registration number: 12301072

Business address:

Falcon House
Hutson Street
Bradford
BD5 7LZ
United Kingdom

In these Terms and Conditions, "we", "us" and "our" refer to UPVC Spray Painters Ltd trading as Precision Spray Painters.

"You" and "your" refer to any individual, business or organisation visiting our website or purchasing our services.

These Terms and Conditions govern your use of our website and provide general information about the terms under which we supply our spray painting services.

2. Use of Our Website

By accessing and using this website, you agree to comply with these Terms and Conditions.

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to our website, servers or systems.
Introduce viruses, malicious software or other harmful material.
Copy, reproduce or distribute website content without our written permission.
Use information from the website in a misleading or fraudulent manner.

We reserve the right to restrict or suspend access to our website where we reasonably believe someone has breached these terms or misused the website.

3. Our Services

Precision Spray Painters provides professional spray painting services for residential, commercial and industrial customers.

Our services include, but are not limited to:

UPVC window and door spraying.
Conservatory and exterior UPVC spraying.
Kitchen cabinet and furniture spraying.
Commercial property spray painting.
Industrial cladding and surface spraying.
Shopfronts and other commercial surfaces.
Machinery and industrial equipment spraying.

The exact services available will depend on the surface, material, condition, location and requirements of each project.

We reserve the right to assess whether a particular surface or project is suitable for spray painting before accepting an order.

4. Quotations and Estimates

We provide free, no-obligation quotations for our spray painting services.

To prepare an accurate quotation, we may require information about your project, including:

The type and size of the surfaces to be painted.
The existing condition of the materials.
The property or project location.
Your preferred colour and finish.
Photographs or an on-site assessment, where necessary.

All quotations are based on the information available at the time they are prepared.

Unless otherwise stated in writing, quotations are valid for 30 days from the date of issue.

A quotation is not a confirmed booking or contract until you have accepted it and we have confirmed the booking in writing.

If the scope of work, surface condition, materials or project requirements change after the quotation has been issued, we may need to revise the price. We will discuss any additional costs with you and obtain your agreement before carrying out additional chargeable work.

5. Booking and Acceptance

A booking becomes confirmed when:

You accept our written quotation.
We confirm the agreed scope of work.
We agree a suitable date or schedule for the work.
Any applicable deposit or advance payment requirements have been met.

The agreed quotation, together with any written specifications and these applicable Terms and Conditions, will form the basis of the service agreement.

Any specific arrangements agreed in writing between you and us will take precedence over these general terms where they conflict.

6. Pricing and Payments

The price for each project will be confirmed in the written quotation.

Our prices may depend on several factors, including:

The size and complexity of the project.
The type and condition of the surface.
Preparation and repair requirements.
Materials, coatings and specialist products required.
Access requirements and working conditions.
The agreed colour and finish.
The location and scale of the work.

Any deposit, staged payment or final payment requirements will be confirmed in your quotation or booking agreement.

Unless otherwise agreed in writing, payment is due in accordance with the payment terms stated on your invoice.

If payment is not received by the agreed due date, we reserve the right to take appropriate steps to recover outstanding amounts in accordance with applicable law.

We will not introduce additional charges for work outside the agreed quotation without first obtaining your agreement.

7. Preparation and Access to the Property

You are responsible for providing reasonable access to the property or site at the agreed time.

Before work begins, you should:

Ensure the work area is accessible and reasonably clear.
Remove personal belongings and valuables from the immediate work area.
Inform us of any known defects, damage or issues affecting the surfaces.
Arrange any necessary permissions from landlords, property owners, managing agents or site operators.
Ensure that any agreed access arrangements are in place.

We will explain any additional preparation requirements before work starts.

Where suitable access, site conditions or agreed preparations are not available, we may need to rearrange the work. Any additional costs arising from this will be discussed with you beforehand.

8. Surface Condition and Suitability

The quality and durability of a spray-painted finish depend on the condition and suitability of the existing surface.

Before starting work, we will assess the surfaces to be treated and identify any visible issues that may affect the finished result.

Existing problems may include:

Cracks, chips or damaged surfaces.
Peeling or failing coatings.
Corrosion or rust.
Surface contamination.
Previous repairs or incompatible coatings.
Structural movement or deterioration.
Excessive weathering or degradation.

We cannot guarantee that spray painting will resolve underlying structural, material or manufacturing defects.

Where we identify issues that may affect the result, we will discuss the available options with you before proceeding.

Additional preparation or remedial work may require a revised quotation.

9. Colours, Finishes and Samples

We will agree the colour and finish requirements with you before work begins.

Colours displayed on computer screens, mobile devices, brochures or colour charts may vary from the finished result because of differences in lighting, display settings, materials and surface conditions.

Where colour accuracy is particularly important, we recommend agreeing a physical colour sample before proceeding with the full project.

Once you have approved a colour or finish, any subsequent change may involve additional materials, preparation, labour and costs.

We will discuss any additional costs with you before carrying out the revised work.

10. Weather and Working Conditions

Some external spray painting work is dependent on suitable weather and environmental conditions.

Rain, excessive humidity, strong winds, extreme temperatures or other unsuitable conditions may affect the application and curing of coatings.

We reserve the right to postpone or rearrange work where weather or site conditions could compromise safety or the quality of the finished result.

Where a delay is necessary, we will communicate with you and arrange an alternative date as soon as reasonably practicable.

11. Workmanship and Quality

We aim to deliver professional spray painting services using appropriate preparation methods, materials and application techniques.

All work will be carried out with reasonable care and skill and in accordance with the agreed specification.

We will take reasonable steps to protect surrounding areas during the preparation and application process.

The finished appearance may be affected by the condition, age, composition and previous treatment of the original surface.

Nothing in these Terms and Conditions excludes or limits your statutory consumer rights.

12. Changes to the Agreed Work

If you request changes to the agreed work after accepting a quotation, we will assess whether those changes affect the project price, materials, timescale or completion date.

Any changes involving additional work or costs must be agreed before we proceed.

We will confirm significant changes in writing to ensure both parties understand the revised arrangements.

We reserve the right to recommend changes where necessary because of surface suitability, safety or technical requirements.

13. Cancellations and Rescheduling

If you need to cancel or rearrange a confirmed booking, please contact us as soon as possible.

We ask customers to provide reasonable notice so that we can manage scheduling and resources.

Any cancellation charges must be fair, proportionate and consistent with applicable consumer protection legislation.

Consumer cancellation rights

If you enter into a contract with us online, by telephone or away from our business premises, you may have a statutory right to cancel within 14 days of entering into the contract, subject to applicable legal requirements and exceptions.

If you ask us to begin work during this cancellation period, we may require your express request and acknowledgement of the relevant cancellation consequences.

Where you cancel after requesting that work begins during the cancellation period, you may be required to pay a proportionate amount for services already provided, where permitted by law.

If the service is fully completed during the cancellation period following your express request and acknowledgement, your statutory cancellation rights may end as provided by law.

We will provide any cancellation information and forms required by law when applicable.

14. Delays and Unforeseen Circumstances

We aim to complete all projects within the agreed timescales.

However, circumstances outside our reasonable control may affect the scheduled work or completion date.

These may include:

Adverse weather conditions.
Unexpected surface damage or deterioration.
Material or equipment supply delays.
Site access restrictions.
Health and safety issues.
Emergencies or other unforeseen circumstances.

Where a delay occurs, we will inform you as soon as reasonably practicable and discuss alternative arrangements.

We will not be responsible for delays caused by circumstances outside our reasonable control, subject to your statutory rights.

15. Customer Complaints and Defects

We want our customers to be satisfied with the services we provide.

If you have concerns about the quality of our work, please contact us promptly and provide details of the issue.

Where possible, please include photographs and information about the affected area.

We will investigate the matter and discuss an appropriate resolution.

Where work does not meet the agreed specification or applicable legal requirements, we will address the issue in accordance with our contractual obligations and your statutory rights.

Nothing in this section limits your legal rights to appropriate remedies, including repeat performance or a price reduction where applicable.

16. Guarantees and Warranties

Any specific workmanship guarantee or product warranty offered for a project will be confirmed in writing.

The terms, duration and scope of any guarantee will depend on the agreed service, materials and application.

Any guarantee will be subject to its stated conditions.

Nothing in these Terms and Conditions removes or restricts your statutory rights.

17. Liability

We take reasonable care when providing our services and aim to protect customers' properties and surrounding areas during the work.

We will not exclude or restrict liability where doing so would be unlawful.

Nothing in these Terms and Conditions excludes or limits liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Breach of statutory rights that cannot legally be excluded.
Any other liability that cannot legally be limited or excluded.

For business customers, any limitations or exclusions of liability must be agreed in the relevant project contract and will apply only to the extent permitted by law.

18. Intellectual Property

All content on this website, including text, photographs, graphics, logos, designs and other materials, belongs to UPVC Spray Painters Ltd or is used with appropriate permission.

You may view and use the website for personal or legitimate business information purposes.

You must not reproduce, distribute, modify, publish or commercially exploit website content without our prior written permission.

Unauthorised use of our website content may infringe intellectual property rights.

19. Website Information and Accuracy

We make reasonable efforts to ensure that the information on this website is accurate and up to date.

However, service descriptions, photographs, examples, prices and other website information are provided for general guidance.

The suitability, cost and outcome of any spray painting project will depend on its individual requirements and circumstances.

A specific quotation or written project specification will take precedence over general website information where applicable.

We reserve the right to update website content, service descriptions and pricing information without prior notice.

20. Third-Party Websites

Our website may contain links to external websites or third-party services.

These links are provided for convenience and information purposes.

We do not control external websites and are not responsible for their content, availability, security or privacy practices.

Accessing third-party websites is at your own discretion.

21. Privacy and Personal Information

We collect and process personal information in accordance with our Privacy Policy and applicable data protection legislation.

Information submitted through our website may be used to respond to enquiries, prepare quotations, arrange appointments and manage customer relationships.

For further information about how we collect, use and protect personal information, please read our Privacy Policy.

Privacy Policy: https://precisionspraypainters.co.uk/privacy-policy/

22. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes to our business, website, services or legal requirements.

Any revised terms will be published on this page with an updated revision date.

Changes to these website terms will not automatically alter an existing project contract. Any changes to an existing agreement must be agreed between the relevant parties, subject to applicable law.

23. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms and Conditions will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory legal rights that apply to consumers.

24. Contact Us

If you have any questions about these Terms and Conditions, our services or an existing quotation or booking, please contact us.

UPVC Spray Painters Ltd
Trading as Precision Spray Painters